ICBC pays most accredited shops directly for the estimated repair work. ICBC will continue to be your contact for questions about responsibility, deductibles and your insurance. However, you should ask the facility about repair warranties and/or guarantees (if it offers one).Īfter your vehicle has been taken to a repair shop for the initial estimate, please contact the shop for any questions about your vehicle. You can take your vehicle to a repair shop that is not accredited by ICBC. If you take your vehicle to an accredited repair shop, the repairs for the damage caused by the crash are guaranteed for as long as you own your vehicle. There may be instances when you’ll be required to bring your vehicle to your local ICBC Claim Centre before the vehicle can go to the repair facility of your choice. Repair shops accredited by ICBC (also known as ICBC Repair Network facilities) can estimate and repair your vehicle if you don’t need to take your car to ICBC for an assessment. The repairs are then completed according to the estimate. ![]() When you make your claim, we will let you know where you may get the estimate done (either at an ICBC Repair Network Facility or an ICBC claim centre).Īfter carefully examining the damage to your vehicle, the estimator writes up an estimate of the repairs needed and their cost. The estimate indicates how much it's likely to cost to repair your vehicle. After making a claim, you may need to get a damage estimate.
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